A change in vision
Explain what you notice and when it began. The office can guide you about arranging the right type of visit.
Ask the officeVision care
Questions about your vision?
Call Family Eye Care about changes in vision, prescription questions or eye-health concerns.
Start with your question
Say what has changed or what you need clarified.
Optometrists can assess vision and eye health, and may prescribe glasses or contact lenses and certain treatments where appropriate. The right next step depends on your individual assessment.
Call Family Eye Care to ask about appointment availability and the services that fit your needs. The office can let you know what to bring and how to prepare.
- Describe a vision change in plain language when you call.
- Ask whether your concern requires an appointment or another next step.
- Confirm anything related to prescriptions, eyewear, costs, or coverage with the office.
When to call
Questions to bring to the office.
These prompts can help you describe what you need when you call the office.
Glasses or contacts
Ask about prescription-related questions, eyewear needs, and any details the office would like you to bring.
Prepare for a visitEye-health questions
Please do not include private health information in an online form. The clinic can advise on arranging the right next step.
Read about eye examsPractical details
Ask about coverage, eyewear, fees and appointment details when you call.
Personal care needs an assessment
For guidance about your own needs, speak with the office or an optometrist. For urgent concerns, seek timely medical attention or contact an appropriate health service.
Have a vision question?
Call the office to ask about current availability and the appropriate next step.